Count to 10 before hitting send
By Mayo Clinic staffOriginal Article: http://www.mayoclinic.com/health/stress-blog/MY01678

- With Mayo Clinic oncologist
Edward T. Creagan, M.D.
read biographyclose windowBiography of
Edward T. Creagan, M.D.
Edward Creagan, M.D.
"The magic of the electronic village is transforming health information. The mouse and keyboard have extended the stethoscope to the 500 million people now online." — Dr. Edward Creagan
The power of the medium inspires Dr. Edward Creagan as he searches for ways to share Mayo Clinic's vast resources with the general public.
Dr. Creagan, a Newark, N.J., native, is board certified in internal medicine, medical oncology, and hospice medicine and palliative care. He has been with Mayo Clinic since 1973 and in 1999 was president of the staff of Mayo Clinic.
Dr. Creagan, a professor of medical oncology at Mayo Clinic College of Medicine, was honored in 1995 with the John and Roma Rouse Professor of Humanism in Medicine Award and in 1992 with the Distinguished Mayo Clinician Award, Mayo's highest recognition. He has been recognized with the American Cancer Society Professorship of Clinical Oncology.
He describes his areas of special interest as "wellness as a bio-psycho-social-spiritual-financial model" and fitness, mind-body connection, aging and burnout.
Dr. Creagan has been an associate medical editor with Mayo Clinic's health information websites and has edited publications and CD-ROMs and reviewed articles.
"We the team of (the website) provide reliable, easy-to-understand health and wellness information so that each of us can have productive, meaningful lives," he says.
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Stress blog
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Feb. 3, 2011
Count to 10 before hitting send
By Edward T. Creagan, M.D.
Last week one of my colleagues, a respected researcher, watched her project evaporate with the stroke of an accountant's pen. She was devastated. She was angry. She was ready to shoot off a flaming email. But instead she took several days to deliberate about her situation. She then chose to explain to leadership in a calm but forceful way the unfairness of the situation. She knew she was right, but she also recognized that the situation wasn't going to change.
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She could have complained and attacked the system, but she understood that the cost would've been too great. She chose instead to close that chapter and to move on with dignity and poise.
My colleague set an admirable example that others would be well advised to follow. She had the wisdom not to react in haste. She took the time to let her feelings subside. Only then, after careful deliberation, did she respond.
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